Privacy Policy

Last updated: April 2026

At KBT Travel, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

Information Collected Directly Through Our Website

When you submit an inquiry through our website, we collect the following:

• Full name

• Email address

• Phone number

• City of residence

This information is used solely to respond to your inquiry and begin the process of planning your travel experience.

Additional Information Collected During the Booking Process

Once we begin working together, we may collect and store additional information necessary to plan and book your travel. This is managed through Fora, the professional travel agency platform we use to serve our clients. Information held through Fora may include:

• Payment details

• Passport and travel document information

• Special dates such as anniversaries and birthdays

• Dietary requirements and accessibility needs

• Travel preferences and other personal details relevant to your trip

Please note: Information stored within Fora is held and secured by Fora's platform directly and is not stored by KBT Travel independently. We encourage you to review Fora's own privacy policy to understand how your data is managed and protected within their platform. Fora applies industry-standard security practices to safeguard your information.

2. How We Use Your Information

We use the information we collect to:

• Respond to travel inquiries and provide personalized quotes

• Process bookings and reservations with travel suppliers on your behalf

• Communicate with you about your trips, itineraries, and travel updates

• Tailor your travel experience based on your preferences and needs

• Send promotional emails or travel inspiration (you may opt out at any time)

• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Fora, our travel agency platform, for the purposes of booking management and client record keeping

• Travel suppliers, cruise lines, hotels, and tour operators as necessary to complete your booking

• Trusted third-party service providers who assist us in operating our website and business

• Legal authorities if required by law or to protect the rights and safety of KBT Travel and its clients

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors interact with our site. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of certain parts of our website.

5. Data Security

We take reasonable steps to protect the information collected through our website. For information held within Fora's platform, security is managed by Fora directly in accordance with their data protection standards. No method of transmission over the internet is 100% secure, and we encourage you to contact us with any concerns.

6. Data Retention

Information collected through our website is retained only as long as necessary to fulfill the purposes outlined in this policy. Information held within Fora is subject to Fora's own data retention practices.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate or incomplete information

• Request deletion of your personal information

• Opt out of marketing communications at any time

• Lodge a complaint with a relevant data protection authority

To exercise any of these rights regarding information collected through our website, please contact us directly. For information held within Fora's platform, you may need to contact Fora directly.

8. Third-Party Links

Our website may contain links to third-party websites including social media platforms and travel partners. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to remove it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch:

kylee.lange@fora.travel

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